Privacy Policy

1 Who We Are

888ji ("we," "us," or "our") operates the online gaming platform accessible at https://888ji.net, offering casino games, sports betting, live dealer tables, bingo, slot games, and related entertainment services to players in the Philippines. 888ji acts as the data controller in respect of the personal information collected through the Platform.

This Privacy Policy applies to all personal data collected from registered players, visitors to the 888ji website, and individuals who interact with our customer support team. By using the 888ji Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

If you have any questions about this Privacy Policy or how 888ji handles your personal data, you may contact our Data Privacy Officer at [email protected].

2 Data We Collect

888ji collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification details (such as a Philippine national ID, passport, or driver's license) collected during account registration and identity verification.
• Contact Data: Email address, Philippine mobile number, and residential address.
• Financial Data: Payment method details (such as GCash account number, PayMaya account, BPI, BDO, or Metrobank account information), deposit and withdrawal history, and transaction records. Note that 888ji does not store full credit or debit card numbers — card payments are processed by our certified payment service providers.
• Account Data: Username, account preferences, gaming history, bonus usage, and responsible gaming settings.
• Technical Data: IP address, device type, browser type and version, operating system, and session data collected automatically when you access the Platform.
• Usage Data: Information about how you use the Platform, including pages visited, games played, time spent on the Platform, and click-through data.
• Communications Data: Records of your interactions with our customer support team, including live chat transcripts and email correspondence.

3 How We Use Your Data

888ji uses the personal data we collect for the following purposes:

• Account Management: To register and maintain your 888ji player account, verify your identity, and manage your account settings and preferences.
• Service Delivery: To provide access to games, process deposits and withdrawals, award bonuses, and deliver the full range of 888ji platform services.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and gaming regulatory requirements.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the Platform and its users.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer self-exclusion and responsible gaming tools where requested.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, security, and user experience of the 888ji Platform.

4 Legal Basis for Processing

888ji processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules:

• Contractual Necessity: Processing is necessary to perform the contract between you and 888ji — specifically, to operate your account and deliver the gaming services you have registered for.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations, KYC requirements, and gaming regulatory obligations.
• Legitimate Interests: Processing is necessary for 888ji's legitimate interests in preventing fraud, ensuring platform security, and improving our services, provided these interests are not overridden by your data protection rights.
• Consent: For marketing communications and certain non-essential cookies, processing is based on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing & Disclosure

888ji does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with applicable law:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors require certain personal and financial data to process your transactions securely.
• Game Providers: Third-party game software providers may receive limited technical data necessary to deliver their games on the 888ji Platform. These providers are contractually bound to handle your data in accordance with applicable privacy laws.
• Identity Verification Services: Third-party KYC and identity verification providers may process your identity documents to fulfill our regulatory obligations.
• Regulatory Authorities: 888ji may be required to disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required by law or in response to a valid legal request.
• IT and Security Service Providers: Trusted technology partners who assist in operating, maintaining, and securing the 888ji Platform may have access to personal data strictly as necessary to perform their services.

All third parties with whom 888ji shares personal data are required to maintain appropriate security measures and to use the data only for the specified purpose.

6 Cookies & Tracking Technologies

888ji uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device when you visit a website. We use the following types of cookies:

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 888ji Platform.

7 Data Retention

888ji retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years as required by Philippine AML regulations.
• Identity Verification Documents: Retained for the period required by applicable KYC and AML regulations, typically five (5) years from the date of verification.
• Customer Support Records: Communications with our support team are retained for up to three (3) years to assist with dispute resolution and service improvement.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications, after which it will be deleted or anonymized within a reasonable timeframe.

When personal data is no longer required, 888ji will securely delete or anonymize it in accordance with our data retention and disposal procedures.

8 Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 888ji:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed, which is the purpose of this Privacy Policy.
• Right of Access: You may request a copy of the personal data 888ji holds about you at any time.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe 888ji has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, please contact our Data Privacy Officer at [email protected]. We will respond to all valid requests within thirty (30) days.

9 Data Security

888ji takes the security of your personal data seriously. We implement a range of technical and organizational measures to protect your information against unauthorized access, loss, destruction, or alteration, including:

• SSL/TLS encryption for all data transmitted between your device and the 888ji Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict access controls ensuring that only authorized 888ji personnel can access personal data, on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform.
• Staff training on data privacy and security best practices.

While 888ji takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 888ji will notify you and the National Privacy Commission in accordance with applicable Philippine law.

10 Children's Privacy

The 888ji Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. 888ji does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 888ji Platform, please contact us immediately at [email protected].

11 Changes to This Policy

888ji reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how 888ji protects your personal data. Your continued use of the Platform following any update constitutes your acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 888ji handles your personal data, please contact our Data Privacy Officer:

For concerns about how your data is handled that we are unable to resolve to your satisfaction, you may also contact the National Privacy Commission of the Philippines through their official channels.